December 30, 2020
The state of the world in 2020 has created a surge in the use of digital technologies resulting in trends for the coming year that account for adaptability, preparedness, resiliency, and security.
Intelligent composable business
“An intelligent composable business is one that can adapt and fundamentally rearrange itself based on a current situation.” Kasey Panett. (2020), Gartner Top Strategic Technology Trends for 2021. https://www.gartner.com/smarterwithgartner/gartner-top-strategic-technology-trends-for-2021/
Right Click Solutions delivers the IT tools, support, and services our clients need to be adaptive to today’s business environment. The concept of “composing” the IT environment surrounding your organization is not new to Right Click Solutions as we have been doing it for years. Our contracts are customized to the needs of our clients rather than a “one-size fits all” approach to the support and services we provide. Right Click Solutions offers a full range of IT services that we can combine to meet the requirements and budget of each of our customers. Should a client have additional IT needs, we can quickly implement new service as we did for so many customers during the pandemic. This add-on approach allowed us to implement remote access, VoIP communications, as well as several other services for many of our clients which proved essential for their businesses to continue to operate and survive.
Now more than ever, businesses have realized technology is the lifeblood that keeps them moving forward. Our approach includes proactive, hands-on managed IT services composed specifically to your unique system needs, with options that allow your business to adapt quickly to our ever-changing world.
In 2020 we found working from home is no longer a convenience, it is a necessity. Many businesses and non-profits scrambled to become operational from a remote workspace early in 2020. Some organizations chose to access their email and applications directly using online versions via an internet browser, while other organizations were using various remote software tools to “take over” their office workstation. Either way, the off-site setup can make a tremendous difference in the reliability and efficiency of operating remotely. Several clients are relying on outdated technology purchased for personal use in their remote space. For Right Click Solutions, the biggest challenge is always the unknown factors at the remote site such as, the quality and stability of the internet as well the equipment being utilized.
As we look to the future, a traditional onsite company structure is likely to become a thing of the past. We are finding more of our customers are choosing technology that supports a distributed staff operating in a virtual work environment. Now is a great time to assess your current remote setup and plan for what your work from home strategy will look like in the future. Right Click Solutions has developed recommendations for remote workspace including computer requirements, laptop and docking station suggestions, internet guidelines, security software proposals, etc. to support an ideal remote workspace for your staff.
A stable internet connection is vital in today’s working environment. Remote access, VoIP communications, cloud computing and so many other operations rely on a dependable, unfailing internet connection. Right Click Solutions understands that there are several internet service providers and therefore, it can be difficult to predict the reliability of the service. Because of this overwhelming need to be connected to the internet, we offer an internet contingency solution that utilizes 5G technology which effectively keeps your internet service up and running even when there are internet service outages.
As the future of business continues to become more and more dependent on internet capabilities, it is becoming essential for us to provide a failsafe internet service to reduce downtime by enabling nonstop reliable internet connectivity.
Where is your exposure?
Understanding your cyber security exposure and utilizing the tools available to minimize your risk is essential in the coming year. Because most businesses will maintain a virtual and distributed staff, experts project that online fraud is likely to grow and that use of security applications and services will be a crucial resource post-pandemic.
At Right Click Solutions we have assisted victims of malware, ransomware and phishing scams. We offer services to mitigate cyber threats like these by offering comprehensive security services including Business Continuity, Email Security, Filtering and Encryption, Multifactor Authentication, Dark Web Monitoring, SaaS Protection and more.
With cyber threats on the rise, businesses need to review their cyber security strategy and ensure that they are subscribing to the services required to protect their business.
As a repeat “Champion” of the National Cyber Security Alliance since it’s inception, Right Click Solutions has made a concerted effort to promote the awareness of online safety, privacy, and recognizing cyber security is critical in combatting crippling cyber threats for all businesses.